Immediate Care
We do accept walk-in patients; however scheduled patients take priority. If you would like to make an appointment, please call us at 402-463-2423.
We understand that emergencies occur. That's why we have a doctor on call daily. Please call us during office hours before going to the ER unless you are in a life-threatening situation.
After Hours & Emergencies
A provider is always available for urgent calls. If you have an emergency, please call 911 or go to the nearest emergency room. If you have a problem that is urgent and cannot wait until regular office hours, please call our answering service at 402-463-2423 and the provider on-call will be paged. When paging the provider on-call, have your pharmacy number available and be sure to turn off all *call blocking* from your phone. Routine calls and prescription refills should wait until regular office hours.
Use the table below to guide you on whether your symptoms are best treated through Immediate Care or require a visit to the ER.
| Go to Immediate Care if you have: | Go to the Emergency Room (ER) if you have: |
| Minor cuts that may need stitches | Chest pain, pressure, or tightness |
| Sprains, strains, or possible minor fractures | |
| Fever, flu, COVID, sore throat | Signs of stroke (face drooping, arm weakness, speech trouble) |
| Ear pain, sinus infection, pink eye | Severe head injury or loss of consciousness |
| Urinary tract infection symptoms | Uncontrolled bleeding |
| Mild to moderate abdominal pain | |
| Vomiting or diarrhea | |
| Mild to severe Asthma attack | |
| Rashes, minor allergic reactions | Severe allergic reaction (swelling of lips/tongue, trouble breathing) |
| Minor burns or animal bites | Major burns or deep wounds |
| Back pain or sciatica | Sudden severe headache ("worst headache of life") |
Go to Immediate Care if you have:
- Minor cuts that may need stitches
- Sprains, strains, or possible minor fractures
- Fever, flu, COVID, sore throat
- Ear pain, sinus infection, pink eye
- Urinary tract infection symptoms
- Mild to moderate abdominal pain
- Vomiting or diarrhea
- Mild to severe Asthma attack
- Rashes, minor allergic reactions
- Minor burns or animal bites
- Back pain or sciatica
Go to the Emergency Room (ER) if you have
- Chest pain, pressure, or tightness
- Signs of stroke (face drooping, arm weakness, speech trouble)
- Severe head injury or loss of consciousness
- Uncontrolled bleeding
- Severe allergic reaction (swelling of lips/tongue, trouble breathing)
- Major burns or deep wounds
- Sudden severe headache ("worst headache of life")
